AI agents for support workflows
Create agents with skills, policies, actions, macros, escalation rules, and knowledge tuned to your company.
✦ Every user is a VIP
Bring your Escalations to 0
Valet.red helps customer support teams resolve common requests, collect the right context, and route the hard cases to humans with the full story attached.
✓ Free until go-live
✓ Usage-based after launch
✓ Built for real support teams
A
Ally
online
I tried to cash out, but verification failed.
✓ checked payout policy
I can help. Your verification is pending because the phone
code was not confirmed. Try resending the code, or I can route
this to a human.
🔒 Internal note: customer is VIP, payout issue, route to priority queue if unresolved.
Less ticketing. More resolving.
Valet is designed around the work that actually matters: resolving conversations, collecting structured context, and making escalation cleaner for your team.
Human handoff when needed
When the AI cannot solve it, Valet routes the conversation with reason, user context, history, and collected fields.
Analytics that show what to improve
See escalations, SLA trends, unresolved questions, rating coverage, and where your AI agent needs better skills.
Pricing
Free until you go live.
Build, test, and tune your support agent before paying. Once live, pricing is usage-based, so smaller teams only pay for what they use.
Usage-based pricing
$0
until go-live
AI is getting better and cheaper. You should benefit from that too.
Fixed software pricing locks you into yesterday's economics. Valet is usage-based because support automation should get more efficient over time. As model costs fall or resolution quality improves, your pricing should scale with real usage — not arbitrary seats or rigid tiers.
- ✓ Free while testing. Build your agent, configure skills, and run test conversations before launch.
- ✓ Usage-based after go-live. Only a few conversations per month? You should only pay a few bucks.
- ✓ You benefit as AI improves. As models get faster, better, and cheaper, your support economics should improve too.
- ✓ Low average resolution cost. Typical AI resolution cost is around 1–5 cents depending on ticket length.
- ✓ No seat tax. Your team can collaborate without pricing every operator like a new product tier.
How Valet works
Go from blank workspace to a live AI support system without forcing your team into a giant migration.
Connect your support data
Bring in tickets, help docs, common issues, macros, and the customer context your team already relies on. Sync Zendesk in real time and run side-by-side until you're ready to fully switch.
Let our AI Designer design your AI
Drop in your requirements — skills, escalation rules, topics, routing — and the Designer sets the whole agent up for you. No manual config grind.
Test before launch
Run chat tests and replay scenarios so you can see how the agent behaves before customers ever interact with it.
Go live when ready
Turn on usage-based pricing only after you're ready. Keep humans in the loop for VIPs, risky cases, and exceptions.
Frequently asked questions
Short answers for teams evaluating Valet.red.
When do we start paying?
You can build and test for free. Billing starts once you go live with real customer conversations.
Why usage-based pricing?
Because AI is getting better and cheaper. Fixed pricing makes customers pay the same even when automation costs fall. Valet is usage-based so your bill follows real support volume and improves as AI resolution becomes more efficient.
How does usage-based pricing work?
Instead of charging per seat, Valet is designed around actual usage. Low-volume teams should not have to pay enterprise software prices.
What does an AI resolution usually cost?
A typical AI resolution costs around 1–5 cents depending on the average ticket length, model usage, and actions taken.
Does Valet replace my help desk?
No. Valet is designed to sit alongside your support operation. It resolves what it can and escalates what needs a human.
Can humans review what the AI is doing?
Yes. Valet is built around testing, conversation history, escalation categorization, analytics, and operator review.
Valet.red
Give every user VIP support.
Start free, build your agent, test it, and go live when you're ready. Usage-based pricing means you can start small and scale as your support volume grows.